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360 Disc Scratching: What is the Deal?









Published : June 11, 2007 | Author : Barbara Jean
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Barbara Jean
Games, I LOVE 'em, consoles, Love 'EM. Handhelds, LOOOOVE 'em!! Video Game Walkthrough Guides you can't find? I write them for this site!!
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WonderdogSoftware.Com - The latest updated Video Game Walkthrough; Game Guide
360 Disc Scratching: What's the Big Deal?
 
Just an FYI, WDS provides professionally written guides and strategy game walkthroughs for any video game and for all platforms.
According to information obtained by Gamasutra, a number of subscribers to the North American GameFly video game rental service have received messages regarding an Xbox 360 hardware fault that potentially scratches game discs, making them unplayable.



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The issue has previously been discussed at length on a number of fan websites, with the problem being particularly pronounced if users move the Xbox 360 while it is in use. However, some consumers are reporting that their Xbox 360 hardware will scratch discs without being moved.   The disc scratching problem is evidently widespread enough that GameFly has prepared a 'form letter' to send to all consumers who return Xbox 360 discs with defects on them, commenting:

We have received information that certain XBOX 360 consoles have caused damage to GameFly videogames. Unfortunately, we have been notified that you recently returned a damaged XBOX 360 game.  As a precaution, we have removed all XBOX 360 games from your GameQ. Please contact Microsoft at 18004MYXBOX. Please do not rent XBOX 360 games until you have resolved this issue.

In the future, should GameFly receive XBOX 360 games from you that have been damaged, you will be charged a replacement fee.  Reps from GameFly had not returned calls inquiring about the extent of the problem by press time. Microsoft itself has previously commented to VNUNet regarding postlaunch Xbox 360 technical issues: We have received a few isolated reports of consoles not working as expected. The call rate is well below what you'd expect for a consumer electronics product of this complexity.



Source & Guide Location: http://news.wonderdogsoftware.com
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